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C03, The Direct Inferential Communication Model Are You Hearing What I Am Saying Am I Saying What You Are Hearing by Michael Holler (2.1 CME Credits General)
$15.00 – $18.00
The Direct/Inferential model of communication explains how people both speak and listen in ways that are clearly stated and in ways that are transmitted and received nonverbally. Participants will explore how to utilize this knowledge to best keep parties engaged. The model has as a goal the minimization of errors in communication which often result in misinterpretations.
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