A08, Organizational Conflict Management: The Emergence of Mediators and Conflict Resolution Consultants – Rebecca Storrow, Alexia Georgakopoulos, Harold Coleman (2.1 CME Credits General)

This highly interactive presentation is designed to identify the natural extension of mediators
into the Organizational Conflict Management consulting field. Mediators are well equipped
to conduct conflict assessments, identify effective organizational intervention points, support
culture change, implement Conflict Management Systems, and provide organizational
consulting. Participants will learn several organizational assessment techniques, consulting
tools and skills, and state-of-practice consulting technology with legal, practical, and theoretical
grounding. The focus will be on assessment, facilitation of change management, and most
importantly, conflict prevention. Participants will form small “consulting groups” and come
away with new tools to assess and propose a CMS.