PL1 – (G) Opening Plenary & Keynote: Reflection, Resilience, and Keeping It Real: Self-Care for the Dispute Resolution Professional – Phyllis E. Bernard (2.1 CME Credits General)

How does a dispute resolution professional “walk the talk” day in and day out? How do we apply lofty concepts about mindfulness, professionalism and authenticity amidst the chaos and emotion of real life? Bernard offers insights about reflection – the most important debriefing, where we reconnect to understand what happened with us in mediation; not just what happened with the parties. We’ll explore the resilience needed when we’ve been blindsided or burned in a mediation; relying upon professional ethics to know how to get back in – or not. Authenticity comes in keeping it real: to measure success as knowing that what we think, feel, say and do are in alignment. Note that the title embraces not only mediators, but can also include insights for court administrators, judges and attorneys.

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