D04 – Navigating Once Familiar Waters When the Charts Have Changed: People Skills and Ethical Considerations In a Changing ADR World – Jim Williams and Sandra Clemons (2.1 CME Credits Ethics)

This session visits several common dilemmas facing the ADR professional. How one might enhance the ‘people skills’ and ethical acumen necessary to assist intensely conflicted parties in new applications (i.e. managed mediation programs). Students will participate in role play, lecture and ‘Q&A’ to further enhance their skill set in both traditional and modified ADR scenarios (managed mediation programs).