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D7 – Mediating Cultural Differences – Jeanne Maes and Robert (Bob) Shearer (1.5 CME Credits Cultural/Diversity Awareness)
$15.00 – $18.00
Dealing effectively with diverse constituencies is a key factor in successfully resolving disputes. The foundation for effectiveness begins with defining “diversity” and then discovering ways to connect with the parties. This is an interactive session that focuses on discovering the pictures in the parties’ heads, learning to speak a “universal language,” and identifying ways to help the parties communicate well.
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